I cant say enough about HiTech Computers! I have had the pleasure of knowing HiTech Computers staff for several years. They have always been quick to respond to any needs that arise and are always very knowledgeable. I recently received a new computer at work and they had the new computer installed and all of my files transferred very quickly, which allowed me to resume working immediately. The next day I received a follow-up phone call and email checking to see if all was well. I would highly recommend them for personal and business computer needs. They strive to be the best in customer service. They are awesome!!!!!
Finance Membership Secretary
Absolutely amazing technology company. Knowledgeable technicians and great down to earth customer service. Never felt like I was talked down to, like 99% of other technology companies. 10/10 in all aspects.
An internal part of our server went out and by the time we realized it, HiTech already had the new part ordered and it in stock. HiTech also keeps all our important information backed-up off-site and if our building were to burn down, I know we could get our information back! Every time I call, everyone I talk to is extremely nice. I love how I know that here at Claiborne Council on Aging, we can depend on HiTech's knowledgeable and proactive suggestions that always keep us in business. I am extremely pleased!
~Denise B, RN
We have been using HiTech since 2007 and from day one Richard and his team have taken a great interest in our business, we get a level of customer service and attention that is almost unheard of in todays world
Human Resource Director
In today&rsquos healthcare environment, not staying abreast of both technological advances and government regulations can literally ruin a medical practice. As our trusted healthcare IT advisor, HiTech has not only helped alleviate many of our compliance burdens, they've also been an invaluable resource when our practice faces important technology decisions. I'm thankful that we have HiTech on our side!!
Chief Executive Officer
I can't say enough great things about HiTech! We recently moved locations and our transition was so smooth. They helped pack up our network equipment and then set it all back up at our new location. We can always count on the guys at HiTech to be on time, smelling good, and ready to help us with whatever we need. I don't know what we would do without the precious and helpful information the guys at HiTech provide.
It's safe to say I am a loyal customer! HiTech has been with me from the beginning and I don&rsquot know what I would do without their expertise. I feel so much better knowing I have a HIPAA Risk Assessment and that my Risk Analyst is willing to answer all of my questions. Thank you HiTech for giving me peace of mind!
HiTech was instrumental in the design and deployment of our infrastructure prior to a major EHR conversion. They virtualized all of our old servers and made sure everything now works efficiently and reliably. With their guidance and expertise, we now have a disaster recovery site that exceeds our RTO requirements.
Director of Information Technology
Having been through a HIPAA audit, I truly appreciate the value and peace of mind HiTech provides by doing my risk assessments. I get a binder every quarter that contains all the reports I need to stay in compliance with the ever-changing HIPAA regulations.
Johnston Dental Care has used HiTech Computers for several years. Whether focusing on a specific technical issue or completely upgrading our entire network, the staff's response is immediate and thorough, always offering the best solution for our needs. I would highly recommend HiTech for all your IT needs.