By remotely monitoring your organization’s network infrastructure, HiTech is able to proactively alert and remediate potential business interruptions stemming from simple hard disk failures on servers, PCs, and laptops to complex network and security issues involving switches, routers, and firewalls.
Our remote monitoring services gives us the ability to keep your machines maintained and up-to-date, and resolve issues without the need to visit your office. Our technicians can remotely install software and updates, perform routine maintenance, administer patches and more. Plus, we can provide these tasks to many computers at once. Unlike the traditional break/fix method of some providers, remote monitoring is more efficient for us, which translates to more efficiency and cost savings for you.
Our IT experts can evaluate your issues and implement solutions to establish recoverability of your business operations, manage costs, and improve your organization’s overall resiliency. Our diligent planning and IT project management allows us to select the right technology to maximize end-user adoption while minimizing disruption in your business.